Frequently asked Questions

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Within 3-7 days. Sometimes, it could take upto 7 days. All these are business days which doesn’t include week ends and poya days.

We accept returns only if something wrong happened by our side. We always provide detailed description with Q&A. So please check before you buy. But if the product isn't working, wrong product or something happened by our end, We will accept returns.

If your order haven't shipped, Please contact us ASAP.

You will receive tracking details via email.

You can contact us or claim through our portal. It’s coming soon.

If you didn't contact us before the shipment, we can’t do anything. But if you notice such thing, please contact us ASAP so we will help to change.

We do ship all over the sri lanka.

If it’s one order, yes . It will come as 1 package.

Please contact us before the shipment. We will cancel.

No , we don't have physical store, we are an e-commerce business. We only do cash on delivery or Bank Transfer

Yes , our agents are available to have a chat on messenger / WhatsApp everyday from 8.00 AM to 8.00 PM.

In order to track your order you can go to Track your orders and follow the steps.
https://innozones.com/track-your-order/

Email us now. We will reply to the email within 24 hours.

Email – innozone@outlook.com

WhatsApp – 0777228225

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